SSG Quality Services is your independent partner for quality and cargo control, expert reports and claims handling, specialised in perishable goods across the entire supply chain.
About us
SSG Quality Services combines quality control, expert reports and claims handling for food products, all from a single source if you wish. At the heart of Germany's largest seaports, Hamburg, Bremerhaven and Wilhelmshaven, we work for international importers and exporters, terminals, freight forwarders, shipping lines and insurers.
A combination that does not exist anywhere else. Quality, surveying and claims settlement of perishable goods each require specialist knowledge: we bundle all three. That saves our customers interfaces, time and friction in the event of a claim.
Since our foundation we have focused on the demanding logistics of fresh fruit and food products. We are on site for you. In the port, in the warehouse, in Germany and in neighbouring countries.
Vision & Mission
To be the worldwide reference for the inspection and quality control of perishable goods, earning our clients' trust through experience, integrity and responsibility.
Precise, reliable and on-time inspections that safeguard quality, support operations and strengthen confidence in international trade: through experienced experts and uncompromising diligence.
Services
Whether goods receipt inspection, quality control, neutral damage surveys or customs weighing, we deliver reliable results that importers, exporters and insurers can rely on in equal measure.
When transport damage occurs, every second counts. Our independent surveyors are on site at short notice, on board, at the terminal or in the cold store, record the damage neutrally and determine its cause and extent. Your advantage: a robust, tamper-proof expert report as a recognised basis for your claims settlement, available immediately.
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We inspect your goods with professional quality controls to defined standards and document their condition seamlessly, on inbound and outbound, before loading or on takeover. The complete report including photo documentation is available to you digitally and immediately, as a basis for acceptance, claim or price negotiation. So you make decisions based on facts, not assumptions.
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SSG Quality Services is certified with the German Federal Office for Agriculture and Food (BLE) for the EU conformity control of bananas for exempt market participants. We have been carrying out these checks for you routinely and with full legal certainty for decades.
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Expert, representative sampling for laboratory, quality and conformity testing, including to DIN standards; cleanly documented and fully traceable.
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Always carried out with calibrated scales, precisely documented and compliant with the requirements of the local authorities.
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Spot discrepancies before they become disputes. During inbound and outbound checks we record piece counts and quantities completely and reconcile them with the shipping documents. Every deviation is documented and backed by photographic evidence.
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Prevent the damage before it happens. From what we see at the port every day we derive concrete recommendations: packaging, cold chain, stowage, cargo securing and risk minimisation. Whether for a single critical shipment or as recurring support for your import processes. Your benefit: fewer claims and losses.
Learn moreDigital Inspection Reports
Together with our technology partner Emory Pro we have fully digitalised the creation and delivery of our inspection reports. For you, this means a measurable advantage in speed and transparency.
Instantly available
You receive the finished report immediately after the inspection is completed, via a secure link.
Fully traceable
Photos, results and history are stored centrally. So you and your partners always work from the same secure source of information.
Even without a connection
We document the entire inspection offline, on board, in the cold store, in the container yard. Synchronisation happens automatically as soon as a connection is available again.
Why SSG
Three reasons why importers, exporters and insurers have trusted us for decades.
We are committed to one thing only: the actual findings. Our reports withstand scrutiny by insurers and courts.
When transport damage occurs, every second counts. We reach the site of the damage quickly.
Fresh fruit, food, sensitive goods: this is our core competence, not a side service.
Trusted by
References
Team
Behind every quality or survey report stands an experienced specialist. Our team combines decades of port practice with sound knowledge of perishable goods, transport damage and the requirements of the insurance industry.
Locations
Contact
Write to us, we'll get back to you promptly. For urgent claims you can reach us at both locations.
Member of the German Association of Surveyors and Experts
